- In My Amdax, go to Settings and open the Security tab. In the app, go to Settings and then Passkey.
- Click or tap the bin icon next to the passkey you want to remove.
- Confirm your choice.
You can no longer sign in with that passkey. Signing in with your email address, password and 2FA keeps working as before.
Lost or replaced your device
Sign in with your email address, password and the code from your authenticator app. Then remove the passkey from your old device and create a new one on your new device. The same goes for a security key you've lost.
Anyone who gets hold of your phone or laptop can't sign in with it. That takes your face, fingerprint or PIN.
Still stuck? Email us at support@amdax.com or call +31 88 263 2901 on weekdays between 09:00 and 17:00.