To have your wallet address whitelisted, we require, in addition to the address itself, a photo clearly showing that you are the owner of that address.
Take a photo of yourself next to a screen displaying your external crypto address. This must be taken from a logged-in environment of the wallet to which you intend to send the funds, either on a laptop or mobile device.
Ensure that both your face and the wallet address are clearly visible and legible. You can share this photo with us by uploading it in your Document Center. To do this, log in to your MyAmdax environment, click ‘Menu’ in the top right corner, and select ‘Documents’. There, you can easily upload the required files. This will also serve to verify your identity.
Please also copy and paste the address you wish to whitelist into the same document. The document must be submitted in Word or PDF format.
Once these steps have been completed, please contact us via the chat. We will then initiate the procedure to whitelist your address. The address will become active within 48 hours, and you will receive an email notification as soon as it is available for withdrawals.