In this article, we explain step by step how to deposit crypto into your personal My Amdax environment. If you have any questions after reading the instructions, please feel free to contact our account team; they are happy to assist you.
You can easily transfer your crypto, for example from an external wallet, to your Amdax account. Please note that this must always be a wallet that is in your name and under your control. It is not possible to receive crypto from a wallet that does not belong to you.
Step-by-step crypto deposit:
Log in to My Amdax.
Click on 'Deposit'.
Choose 'Crypto-assets'.
Select the asset you would like to deposit.
Click on 'Continue'.
- Select the address you're sending from by adding it, then click 'Continue'.
- Copy the deposit address (also copy any other requested details if applicable).
Note: For Ripple (XRP), Cosmos (ATOM), and Stellar Lumens (XLM) deposits, we require a 'Deposit tag'.
Paste the address into the app from which you are sending the crypto-assets to your Amdax wallet.
Ensure that you select the correct network from which you are sending the crypto-assets. Selecting the wrong network may result in irreversible loss of funds! You can find our supported networks in the following article.
Once the withdrawal is fully confirmed on the blockchain, the crypto-assets will be visible in your account.